Privacy Policy

Last updated: September 19, 2026

Xi’an Hengye Auto Parts Co., Ltd. (“Hengye”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, retain and protect personal information when you visit our website, contact us or submit an inquiry.

1. Who We Are

Company: Xi’an Hengye Auto Parts Co., Ltd.
Address: No. 376, North Section of Huancheng South Road, Lianhu District, Xi’an, Shaanxi, China
Website: https://hengyeturbo.com
Privacy contact: salesglobal@hengyeautoparts.com
Telephone: +86 15319491457

2. Information We Collect

Depending on how you interact with us, we may collect your name, company name, email address, telephone or WhatsApp number, country or region, product references, quantities, vehicle information, quotation requirements and other details you provide. We may also collect photos, drawings or documents you submit, records of communications and after-sales requests, and technical information such as IP addresses, browser information and security logs.

Please provide only information relevant to your business inquiry. Do not submit sensitive personal information or information about others unless you are authorized to do so.

3. How We Use Your Information

We use information to respond to inquiries, prepare quotations, discuss product compatibility and availability, process transactions, provide support, maintain business communication records, protect our website, prevent spam or fraud, send relevant marketing communications subject to applicable law and your preferences, and meet legal obligations.

Where a lawful basis is required, we process information as necessary to take steps at your request before a contract, perform a contract, comply with legal obligations, pursue legitimate business interests where permitted, or act on your consent.

4. Marketing Communications

We may send product, service and offer information where permitted by applicable law. Submitting an inquiry does not automatically mean you consent to marketing. Where consent is required, we will request it separately.

You can opt out at any time using an unsubscribe option in a marketing message or by emailing salesglobal@hengyeautoparts.com. Opting out does not prevent communications necessary to respond to an inquiry, manage an order or provide requested support.

5. How We Share Information

Relevant information may be shared with authorized employees, providers supporting hosting, email, security and business operations, logistics providers, professional advisers or partners where necessary to fulfill your request, and authorities or other recipients where legally required or necessary to protect legal rights. We limit disclosure to information relevant to its purpose and apply appropriate confidentiality and data protection requirements.

6. International Processing

Hengye operates in China. Information you provide from another country may be transferred to and processed in China. Service providers may process information in other countries. Where applicable law requires safeguards for international transfers, we will implement the required safeguards. Contact us for information about arrangements relevant to your information.

7. How Long We Keep Information

We retain inquiry records and correspondence for five years after our last substantive communication concerning the inquiry, unless earlier deletion is required by applicable law. Transactional, accounting and order records may have different retention periods where required by law or necessary for legal claims.

We retain marketing preferences and limited opt-out records as needed to respect your choices. When information is no longer required, we delete or anonymize it, subject to applicable obligations and backup retention arrangements.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies for functionality and security. Where we use non-essential analytics or advertising technologies, we will provide required information and obtain consent where applicable. You can also manage cookies through browser settings.

9. Information Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse or disclosure. No internet transmission or storage system is completely secure. Avoid sending unnecessary confidential or sensitive information through website inquiries.

10. Your Privacy Rights

Depending on your location and applicable law, you may request access, correction, deletion, restriction of processing or a portable copy of your information; object to certain processing; withdraw consent; or complain to a relevant data protection authority.

Email salesglobal@hengyeautoparts.com to make a request. We may need to verify your identity. Certain rights are subject to legal exceptions.

11. Third-Party Services

Our website may link to third-party websites or communication services, including WhatsApp. Their handling of information is governed by their own privacy policies.

12. Children’s Privacy

Our website and services are intended for business customers and are not directed to children. Contact us if you believe a child has provided personal information so we can review and address the matter.

13. Changes to This Policy

We may update this policy to reflect changes in practices or legal requirements. The latest version will be published here with an updated date. We will provide additional notice where required.

14. Contact Us

Xi’an Hengye Auto Parts Co., Ltd.
Email: salesglobal@hengyeautoparts.com
Telephone: +86 15319491457